Community Connect – Benefits
Benefits of Community Connect
Improved Clinical Outcomes
Expected benefits include reduced adverse drug events and medication administration errors. A reduction in length of stay and duplicate procedures can be anticipated. Fewer infections that result in improved quality measures and a lower fall rate make patients safer.
Improved communication via MyChart patient portal allows patients the information they need at their fingertips for educational materials, reminders, and less gaps in Health maintenance activities and measures.
Patient Satisfaction
Patients can communicate with office staff and providers via MyChart at times that are convenient for them. Access to their healthcare information means they get results right away, can track those results over time, can schedule/reschedule appointments with ease, review past appointment notes, double check their medications, and pay bills conveniently online.
Operational Efficiencies
Efficiencies in operations may include wait time reduction in operating rooms, reduced no shows and cancellations of appointments, and increased throughput with features like FastPass. Timely medical record access for results brings information to patients and providers.
Cost Savings and Increased Revenue
Reducing waste and duplication by defining order requirements, providing decision support and improved coding and revenue capture results in less cost. Appreciable results include less unnecessary tests, less paper and printing, improved AR days, and improved over satisfaction with more electronic processes.
Staffing Efficiencies and User Productivity
Clinicians benefit from improved productivity with better electronic solutions for day to day tasks. Nurses gain valuable time with automated device integration for vital patient data. MyChart patient messaging reduces time spent on the phone, ambient voice technology allow providers more face to face time and shorter visits, smarter ways to write notes reduces writing time, refill protocols for established patients and electronic prior authorization saves everyone time, and less time is spent chasing patient information when it is easily accessible in the EMR.
Non-clinical staff also benefit from reduced burden. Revenue Cycle automated coding, automated patient estimates, automated registration and referral workflows all increase efficiency and accuracy. MyChart scheduling and messaging means less calls to staff to schedule appointments and clarify requests.
Additional Information
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